
Specifics
Product Notes
Toys and Games
Our low tech toys are suitable for ages 3+.
Clothing
Our garments for children are light weight and made to stretch. Arianley dresses are made from a cotton spandex jersey knit.
Kiwi Cat Collar Covers / Breakaway Collars
Kiwi Cat Collar covers are made from weather resistant canvas. Breakaway collars are made from nylon with plastic quick release clips.
Care Instructions
We strongly recommend a delicate wash cycle for all garmets and Kiwi Cat Collar Covers. Never bleach or tumble dry.
Toys and games can be wiped down with a wet cloth and mild detergent.
Origin
We try to get our products made in New Zealand where possible. If item isn't specified as NZ made, then it was responsibly manufactured overseas. If you see a product you think can be made in NZ that isn't, send an email to erin@thenzfamilyshop.com with more details. We are always looking for affordable NZ made products.
Shipping
NEW ZEALAND
Orders Under $120
Standard for all items (excluding Kiwi Cat Collar Covers)
$8.50 flat rate for tracked postage
Rural for all other items
$13 flat rate for rural tracked postage
Kiwi Cat Collars
Kiwi Cat Collars (only) only $6.50 Standard
Kiwi Cat Collars only (only) $9.50 Rural
NZ Orders Over $120 - Free Shipping
AUSTRALIA
$25 tracked postage (estimated delivery is 7-14 days)
United States
$45 tracked postage (estimated delivery is 14-21 days)
Not currently selling to any other countries - watch this space.
Delivery
Orders will be sent out within 2 working days, allow extra time on public holidays.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at erin@chasethecraft.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at erin@chasethecraft.com.